Terms of service

HOLYSTEP Terms of Service

Last updated: November 2025

Welcome to HOLYSTEP. By accessing or using our website (www.theholystep.com) and purchasing from our store, you agree to the following Terms of Service.
Please read them carefully before placing any order.

1. General

HOLYSTEP (“we,” “our,” or “us”) operates this website to provide faith-inspired apparel and accessories.
By visiting our site or making a purchase, you engage in our “Service” and agree to be bound by these Terms, including any additional policies referenced here or available by hyperlink.

We reserve the right to update, change, or replace any part of these Terms at any time. Your continued use of the website after any changes constitutes your acceptance of those changes.

2. Online Store Terms

  • You must be at least 18 years old or have parental consent to use our website.

  • You may not use our products for any illegal or unauthorized purpose.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Prices and availability of products are subject to change without notice.

3. Products and Descriptions

We make every effort to display our products accurately.
However, slight variations in color, texture, or print may occur due to lighting, screen settings, or fabric differences.
We cannot guarantee that your monitor’s display will perfectly reflect the actual product color.

4. Orders and Payments

All orders are subject to availability and confirmation of payment.
We accept major credit cards and other payment methods displayed at checkout.
If we are unable to fulfill an order, you will be notified and refunded in full.

We reserve the right to cancel any order suspected of fraud or unauthorized activity.

5. Shipping and Delivery

We offer free worldwide shipping on orders over $60 USD.
Delivery times may vary by location, typically between 7–15 business days.
Once an order has been shipped, HOLYSTEP is not responsible for delays caused by carriers or customs.

6. Returns and Exchanges

We want you to love your order.
If something doesn’t work out, we gladly accept unworn, unwashed, or defective merchandise for return or exchange within 45 days of delivery.

  • If your return is due to a product quality issue, we provide free return shipping.

  • If you prefer an exchange, we’ll ship the replacement free of charge.

  • Original shipping fees are non-refundable.

  • Items marked as “Final Sale” cannot be returned or exchanged.

For more details, please visit our Shipping & Returns Policy.

7. Intellectual Property

All content on this website, including images, designs, text, graphics, and logos, is the property of HOLYSTEP and protected by copyright and trademark laws.
You may not reproduce, distribute, or exploit any content without prior written permission.

8. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.
We use your data responsibly to process orders and improve your experience.

9. Limitation of Liability

HOLYSTEP shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our site or products.
Our total liability shall not exceed the amount paid for the product purchased.

10. Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the United States (or the jurisdiction of your residence if required by law).

11. Contact Information

Questions about the Terms of Service can be sent to us at:
📧 support@theholystep.com
🌐 www.theholystep.com